Returns & Exchanges
At Garage Cabinets Online, we want you to be completely satisfied with your garage storage solution. If your purchase doesn't meet your expectations, we offer a straightforward 30-day return policy for most unused, unassembled products in their original packaging.
Return Process
- 1.Initiate Your Request
Contact our customer support team within 30 days of delivery with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Shipment
Carefully repackage the cabinets in their original crates or boxes, ensuring all hardware and instructions are included to prevent damage during transit.
- 3.Ship the Items
Affix the provided RMA label to the exterior of the package and ship the items back to our warehouse using a carrier that provides tracking and insurance.
- 4.Inspection and Refund
Once our warehouse team inspects the returned items to confirm they are in sellable condition, we will process your refund to the original payment method, minus applicable restocking fees.